Managing a Self Storage Facility

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Redding Self Storage FacilityManaging Redding self storage facility is very similar to managing other types of businesses except for the fact that I actually get to live on the property where I work. I really like the fact that there is no commute to my job. I have a nice apartment above the office of the storage facility. This allows me to always be available to keep a close watch on the company's Redding storage units as well as their outdoor storage area. If there is an emergency, I am able to respond much quicker than if I had to leave my home and drive to check on any problems in or around the Redding self storage units.

My staff and I assist all of our customers with all of the details involved in storing their belongings at our facility. I make sure that everyone on my team knows how to help the customers choose the correct size Redding storage unit to match the customer's needs. This is part of establishing a great relationship with our customers because they are satisfied and have a great experience while they have their belongings in our care. Whenever a new customer calls our self storage facility, I make sure that my staff members ask them what types of boxes they are using. I do this because I want to be sure that they do not end up accidentally damaging their belongings by using weak boxes such as those that are often picked up for free from supermarkets or other retailers. Our office has various sizes of heavy-duty cardboard moving boxes and other supplies that the customers might need while they are packing up their belongings to place them in a Redding self storage unit.

As manager, I am also in charge of making sure that all of the storage units, as well as the other buildings and the facility grounds are kept in great condition. Our facility is always kept as clean as possible so that there is less of a chance of vermin moving in. After a customer vacates a storage unit, we thoroughly clean it so that it is ready and waiting for the next customer. I also keep the bushes and lawn well manicured so that our facility has a pleasant, welcoming atmosphere instead of looking rundown and uninviting. Maintaining the vegetation also decreases the possibility of vermin establishing nesting areas under a bush or in weeds that have grown unattended near buildings.